FREQUENTLY ASKED QUESTIONS (Getaway To Paradise)
Q: What should I do after receiving my travel documents?
A: You have to send in the activation with a $50 refundable deposit. Then you will receive a letter back with your activation date and phone number to call and book. You must call us a minimum of 30 days before you want to travel. You will receive a return call within 1 or 2 business days.
Q: Is this a timeshare?
A: We have availability with and without a timeshare presentation. We will advise you of current availability when you call for reservations.
Q: Can I bring kids?
A: Yes, but the room will accommodate 2 adults and 2 children only.
Q: What do I have to pay?
A: You have to pay the taxes on the hotel room and the refundable deposit.
Q: How much are the taxes?
A: The minimum is 10% of the hotel rate.
Q: What hotel is it?
A: It is anywhere from a Holiday Inn to a Choice Hotel or within that price range.
Q: Is airfare included?
A: No, you have to provide your own transportation to the chosen destination.
Q: Can I stay extra nights?
A: You can and that is approximately $99 a night.
Q: What is the $50 for?
A: It is a deposit for the hotel.
Q: When will I get the deposit back?
A: After your check out or if you do not use it within the year. The only time that you do not get it back is if you book and do not check into the hotel or if the certificate has expired. Refunds need to be requested in writing after the hotel stay or at any time during the 1 year period.
Q: Will I know what hotel I am going to when I book it?
A: When you book the hotel you will be sent a package with the information on the hotel and where to check in.
Q: How long do I have to use it?
A: You have a year to use it from the date on the activation letter you will be receiving from us.
Q: How long do I have to send in the deposit?
A: 30 days from the issue date.
Q: What do I do if I don’t know my dates or destination?
A: Just send in your form with your deposit. When you are ready to reserve your hotel stay, just give us a minimum of 30 days before you want to travel.
Q: Where are the hotels located in relation to the destinations offered?
A: The hotels are in the city you choose or in the surrounding area. We cannot guarantee that the hotels are in city centers.
CURRENT GETAWAY DESTINATIONS
Arizona: Havasu Springs
Arkansas: Hot Springs
California: Lake Tahoe
Florida: Cocoa Beach, Daytona Beach, Ft. Lauderdale, New Smyrna Beach and Orlando
Louisiana: New Orleans
Massachusetts: Cape Cod (Falmouth)
Nevada: Genoa and Las Vegas
New York: Amsterdam, Buffalo and Painted Post
North Carolina: Atlantic Beach and Kitty Hawk
South Carolina: Charleston, Hilton Head, Murrell's Inlet and Myrtle Beach
Tennessee: Gatlinburg, Pigeon Forge
Texas: New Ulm
Other destinations listed in your Getaway brochure may be requested but have limited availability.
Destinations with Limited Availability
Arizona- Mesa, Phoenix, Scottsdale, Sedona and Tucson
California- Anaheim, Desert Hot Springs, Oceanside, Palm Springs and San Diego
Florida- Miami, Ormond Beach, St Petersburg
Maine- Ogunquit, Portland, Rangeley and Wiscasset
Maryland- Ocean City
Michigan: Boyne Falls
Minnesota- Breezy Point
New Hampshire- Francestown, Lincoln and Wolfeboro
North Carolina: Outer Banks
Ohio- Port Clinton
Pennsylvania- Hershey and Pocono Mountains (seasonal)
Utah- Park City
Vermont- Bolton Valley and Killington
Virginia: Gordonsville, Williamsburg, Shenandoah Valley and Virginia Beach
Wisconsin: Wisconsin Dells